Our Customers

We take pride in our work, and love to hear from our customers. Here are some of the things they've said about us over the years. Do you have something to say?



Kirk Brown, Univeristy of Texas Staff

Import Auto has been my trusted repair center since we moved to Austin. They've worked on almost every car I've owned at one time or another and never once let me down. Excellent, fast, and honest service and reasonable prices.

I recommend them to all my friends and co-workers, and I would without any hesitation recommend them to anyone. Thanks for the great work, folks!

-Kirk


Carol A Jones

Thanks for services well done. Import Auto has worked on my Passat station wagon, Nissan & Chevrolet trucks. I've been quiet satisified with the work and over-all service for years. I have recommended them to my family & friends. They are very honest! Thanks so much, Carol


Lisa Long

There are three things that I look at for my car repair service. 1) Honesty in diagnosis, work and billing!! 2) Reliable and friendly when I am in a pinch. 3) Care-- that extra touch, be it a comfortable atmosphere while I wait, getting me to my destination or rental car. Import Auto is definitely that. Thank you for your great work and care. If you ever need a letter of approval, without hesitation- I highly recommend Salem Joseph and his team at Import Auto. My best experience in auto care yet!!! Lisa Long


Gloria Quinn

Salem and his staff were very helpful. My car is in excellent condition after fixing my check engine light. Thank you, Gloria


Ken Musgrave

Upon my purchase of a 1962 Series IIA Landrover, which was not in running condition, I asked Import Auto of Austin to pick up the vehicle and see if they could get it running. Salem Joseph, owner of Import Auto of Austin (IAA), picked up the vehicle and trailered it to his auto repair center. In less than two days, IAA had my classic landrover running. Realizing the potential of this classic vehicle, IAA team of professional mechanics formulated a strategy whereby several major improvements to the landrover were possible and affordable for me. IAA spent an untold amount of time (and to no expense to me) reseaching and acquiring the miscellaneous parts which were not readily available for the classic. Today, the 1962 Series IIA Landrover is a real "eye-catcher" and a treat to take for evening cruises. Salem Joseph and his professional team at Import Auto of Austin are "tops" in my book. Ken Musgrave Abilene, Texas


Charles L High

Dear Salem,

I want to thank you for the discount certificate, and your work in replacing the 'noisy' AC compressor on my Q45.

Best Wishes,

Charles L High


Randol Bass

Dear Salem,

I wanted to thank you for taking such good care of my mom over this past weekend. She really needed help with her Honda and she was very grateful the dealership sent her to your shop.

I was also very impressed with you and your integrity. Not many men would have absorbed the expense of your first diagnosis and it was most kind of you to do so.

Businessmen of your Calibre are very rare, my friend, and I feel very fortunate our family ran into you. You will see both myself and my car in your shop very soon... and rest assured that I will be recommending you to everyone I know in need of auto repair.

Please use the enclosed gift certificate with my compliments. My mother wanted to make some gesture of gratitude your way and I told her I'd take care of it. This restaurant is one of my favorite anywhere - take your wife or significant other and have a great time.

Thanks again, Salem, for being the quality of individual that you are.

Best, Randol Bass


Larry

I have been in the military for 20 years and stationed all over the world and never had better service than I had at Import Auto. While I was traveling through Austin, my mercedes broke down and I had to be in San Antonio that night or I would be AWOL. Salem quickly diagnosed my problem, located the part, fixed my car and I was in San Antonio in record time. I not only recommend Import Auto to everyone in the military but anyone who relies on their car as much as I do. Larry, Washington D.C.


JOHN

MY CAR BROKE DOWN ON PARMER ROAD IN THE MIDDLE OF RUSH HOUR, SALEM THE OWNER OF IMPORT AUTO CENTER PERSONALLY PICKED MY WIFE AND I UP AND HAD OUR CAR TOWED TO HIS SHOP ALL WITHIN AN HOURS TIME. OUTSTANDING CUSTOMER SERVICE IS WHAT IMPORT AUTO CENTER IS ALL ABOUT. I WOULD HIGHLY RECCOMMEND HIS SHOP TO EVERYONE I KNOW. THANK YOU, SALEM!! 3/21/08 AUSTIN,TX



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Import Auto Center
13501 N. Hwy 183.
Austin, TX, 78750
512.837.6335

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Import Auto Center Lamar
5624 N. Lamar
Austin, TX, 78751
512.371.1264

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